Poole Quay Hotel

The hotel was fairly clean with excellent services. The location was marvellous, within walking distance of Anchor. Besides, we were adjacent to the Jurassic coast, the harbour view restaurant, and the pubs along the quay. Pleasant staff...  

we booked immaculately clean and large standard double room with great view and could use wake-up service, available in it.

Perfectly clean and reasonably large unit with good views, the bathrooms, for example.

The location was excellent and the reason we booked the hotel. Great view from restaurant. Staff very friendly and helpful.

The room was a bit tired (the wife said tatty) and the bed certainly only a double - maybe smaller. Quite expensive but that is due to the location I guess.

Best location next to Quay

The rooms are fine and warm, provided with with great view, price-breakfast, as example. The staff are very pleasant and pleasant and ready to help if you need anything. The service is good, includes reasonably priced parking. ...  

position and view overlooking the harbor

windows do not close propley

perfect location for the harbour and boating ,very near shops and waterside cafes pubs ,clubs ,resturants

The position of the hotel right on the quay side was excellent with good restaurants close by and Poole just a stones throw away.

I thought the hotel decoration was tired and the cleanliness of the room was not of a high standard. I also think that most of the staff could smile a lot more. Only one older lady on reception was cheerful and helpful.

The views from the restaurant and ease of access into Poole and along the coast. The lounge was comfortable when available, ie functions.

Disliked only having one comfortable chair in a twin room. Having to pay a carpark charge as a guest. Limited guest dinner service when a function was on.(We left without dessert and coffee offered)

This was the second time we stayed in this hotel and this time we were given a much better room for the same money.

Very good location at reasonable rates.

I did not appreciate having to pay for the hotel carpark, if I had known this previously I would have booked elsewhere as it bumped up the price of our stay. Also the bar in the hotel closed early & we were unable to get a late drink.

Location, pleasant attitude of staff

Half an hour wait at desk to check in after a long drive. Lack of Air Conditioning, unable to open windows more than a few inches. Having to cope with a half collapsed third bed in room which was eventually removed making it impossible to open the draws of unit Key card not functioning,having to walk back to reception and back Aged 87 years.

Great spot but a little noisy

Awesome view by the harbour and the room was decent. Had a good buffet breakfast in the morning. The only bummer was the noisy motorcycle rally on Tuesday nights-couldn't hear myself think! The bar area needs a bit of cleaning too, but overall, a nice stay if you can dodge the noise.

Its location on Poole Quay is great and also convenient for the town centre. The staff were very efficient and courteous but friendly at the same time. The hotel was clean and tidy...