Thistle Poole Hotel

The location was excellent and the reason we booked the hotel. Great view from restaurant. Staff very friendly and helpful.

The room was a bit tired (the wife said tatty) and the bed certainly only a double - maybe smaller. Quite expensive but that is due to the location I guess.

Best location next to Quay

perfect location for the harbour and boating ,very near shops and waterside cafes pubs ,clubs ,resturants

position and view overlooking the harbor

windows do not close propley

The views from the restaurant and ease of access into Poole and along the coast. The lounge was comfortable when available, ie functions.

Disliked only having one comfortable chair in a twin room. Having to pay a carpark charge as a guest. Limited guest dinner service when a function was on.(We left without dessert and coffee offered)

This was the second time we stayed in this hotel and this time we were given a much better room for the same money.

The position of the hotel right on the quay side was excellent with good restaurants close by and Poole just a stones throw away.

I thought the hotel decoration was tired and the cleanliness of the room was not of a high standard. I also think that most of the staff could smile a lot more. Only one older lady on reception was cheerful and helpful.

Location, pleasant attitude of staff

Half an hour wait at desk to check in after a long drive. Lack of Air Conditioning, unable to open windows more than a few inches. Having to cope with a half collapsed third bed in room which was eventually removed making it impossible to open the draws of unit Key card not functioning,having to walk back to reception and back Aged 87 years.

Convenience of the location.

Television was very old fashioned analogue crt with a dreadful reception, hard to watch. New wall mounted 32" (min) flat screeens required. Bathroom showing signs of old age with a bath showing wear on the gel coat and the hand basin cracked.

Very good location at reasonable rates.

I did not appreciate having to pay for the hotel carpark, if I had known this previously I would have booked elsewhere as it bumped up the price of our stay. Also the bar in the hotel closed early & we were unable to get a late drink.

Its location on Poole Quay is great and also convenient for the town centre. The staff were very efficient and courteous but friendly at the same time. The hotel was clean and tidy throughout. We would definitely stay there again. The car park was spacious and easily accessible both from the road and the hotel. The restaurant menu and the food were good, wholesome basic food.

Whilst all hotel bar prices are high, especially a glass of wine, we thought £4.00 for a bottle of water at dinner was over the top. Next time I will ask for tap water.

It was a very friendly hotel and also very clean. The location was on the harbour so the views were excellant. Easy access to local resturants and shops. The breakfast at the hotel was also very good.

I felt that the charge although minimal for parking could have been part of the booking fee, and also the charge for the breakfast could have been included.

location was excellent hence the recommendation. If bought up-to-date with decor. etc., this would be an ideal hotel.

hotel needs a refurb. our room was outdated and needed decoration. Window frame did not fit properly hence a draught coming through. Stuffed paper handkies in the gap. Carpet in places was threadbare.

Very pleasant british staff good location and views

Generator noise from the harbour during the evening difficul to keep the room cool shower fairly tired - poor thermostat

Totally rude and unaccomodating staff. I and my company will NEVER stay there again